Help Center

What the platform is for

Makina Elektrike is designed as an Albania-focused EV research and marketplace platform. It combines model data, dealer profiles, listings, charging information, and editorial guidance in one place.

• Use model pages when you need specifications and comparison context.
• Use listing pages when you want to see vehicles currently offered for sale.
• Use dealer pages when you want to verify who sells, supports, or imports a brand locally.

How to use the site efficiently

Most users move through the site in one of two paths: research first, then contact a seller; or browse dealers first, then inspect available models and stock.

• Start in Models if you are still deciding what type of EV fits your needs.
• Start in Listings if you already know you want a vehicle that is currently for sale.
• Use the Help Center and blog for practical explanations, not for real-time stock confirmation.

Browse models

Model pages vs listing pages

Model pages describe the vehicle itself. Listing pages describe a specific vehicle being sold by a specific dealer. Those are not the same thing and should not be read as the same source of truth.

• Use model pages to compare battery size, WLTP range, charging capability, and body type.
• Use listing pages to review year, mileage, location, dealer, photos, and listing-specific details.
• Where dealer stock changes quickly, trust the listing page and direct dealer contact over older assumptions.

Open listings

Using favourites and comparison properly

Favourites and side-by-side comparison work best as a shortlist workflow. Save the vehicles that survive your first pass, then compare only the few options that matter.

• Shortlist first, compare second.
• Compare range, charging speed, size, drivetrain, and intended use rather than chasing a single headline number.
• Re-check dealer availability after comparison, because market inventory can change faster than model research pages.

Open favourites

When to use dealer pages

Dealer pages are the best place to confirm location, served brands, contact details, and whether a dealership appears active on the platform.

• Check the dealership location and contact details before arranging a visit.
• Use the brand information to confirm whether a dealer is relevant to your shortlist.
• Read dealer pages alongside listings rather than treating one page as complete on its own.

View dealers

How enquiries should be used

Enquiries are intended to start a sales conversation about a specific vehicle or dealership. They are not a guarantee of availability or a reservation by themselves.

• Keep the message specific: ask about availability, condition, charging equipment, or next-step documents.
• Follow up directly with the dealer when timing matters.
• If contact details appear outdated, use the Contact page to report the issue to Makina Elektrike.

Contact Makina Elektrike

Using the charging stations page

The charging map is most useful when you want to understand route coverage, ownership practicality, and where public infrastructure is already viable in Albania.

• Use it to validate whether your home city or regular driving corridor is already practical for public charging.
• Use it before buying a vehicle with slower AC charging or limited range.
• Treat charging data as operational information that may change over time and should be verified before a critical journey.

Open charging stations

Where to look for buyer guidance

For broader ownership questions such as incentives, charging habits, operating costs, and EV market context, use the blog and Help Center together.

• Use the blog for explainers, market context, and longer-form guidance.
• Use the Help Center for task-based answers and product-specific guidance.
• For price-sensitive or time-sensitive questions, verify details directly with a dealer or current source.

Read the blog

User registration

User registration is for visitors who want a more persistent research workflow, especially around saved dealers, favourite vehicles, and repeated comparison activity.

• Create a user account if you expect to revisit the same shortlist multiple times.
• Use a stable email address so platform communication remains clear.
• Account creation does not replace dealer contact for transaction-specific questions.

Create an account

Dealer registration and approval

Dealer registration is an onboarding request, not instant activation. Submitted profiles are reviewed before they are treated as active public dealer records.

• Provide accurate company and primary contact details.
• Expect a review step before dealership access is activated.
• Use the contact page if you need to clarify a submission or report an onboarding issue.

Register as a dealer

What to do when information looks wrong

Some information changes faster than the public site can be updated. Dealer inventory, contact channels, and charging-station availability are the most likely areas to drift over time.

• Check whether the issue is about evergreen information or fast-moving operational status.
• Use dealer contact for stock-specific confirmations.
• Use the Contact page to flag incorrect public information that should be reviewed centrally.

When to contact support

Contact Makina Elektrike when you need help with partnerships, dealership onboarding, public information corrections, or platform-level issues.

• Use the Contact page for corrections, support, media, and partnerships.
• Be specific about the page or dealer record involved.
• Include the relevant URL whenever possible so the issue can be reviewed faster.

Open contact page